Terms of Service

1. Acceptance of Terms

By creating an account or using the MacComply platform ("Service"), you ("Customer", "you") agree to be bound by these Terms of Service ("Terms") between you and RedandBlueequalsPurple ("MacComply", "we", "us"). If you are accepting these Terms on behalf of an organisation, you represent that you have authority to bind that organisation.

If you do not agree to these Terms, do not use the Service.

2. Description of Service

MacComply provides a Mac device compliance and security monitoring platform. The Service includes:

• A lightweight agent installed on macOS devices that collects compliance and security configuration data
• A web dashboard for viewing device compliance status, risk scores, and remediation guidance
• SOC 2 compliance mapping and reporting tools
• Alerting and notification features

We reserve the right to modify, suspend, or discontinue any part of the Service at any time with reasonable notice.

3. Accounts and Registration

• You must provide accurate and complete information when creating an account
• You are responsible for maintaining the confidentiality of your login credentials
• You must notify us immediately of any unauthorised access to your account
• You must be at least 18 years old to use the Service
• One person or organisation may not maintain more than one free account

4. Acceptable Use

You agree not to:

• Use the Service to monitor devices without the knowledge and consent of the device users
• Attempt to reverse engineer, decompile, or extract source code from the Service or agent
• Use the Service to store or transmit malicious code
• Interfere with or disrupt the integrity or performance of the Service
• Access the Service by automated means without our prior written consent
• Resell, sublicense, or commercially exploit the Service without authorisation
• Use the Service in violation of any applicable law or regulation

5. Payment and Billing

5.1 Subscription Fees

Paid plans are billed in advance on a monthly or annual basis. All fees are exclusive of taxes unless stated otherwise. You are responsible for all applicable taxes.

5.2 Payment Processing

Payments are processed by Stripe. By providing payment information, you agree to Stripe's terms of service. We do not store credit card numbers.

5.3 Cancellation and Refunds

You may cancel your subscription at any time. Cancellation takes effect at the end of the current billing period. We do not provide refunds for partial periods except where required by applicable law.

5.4 Price Changes

We will give at least 30 days notice of any price changes. Continued use of the Service after a price change constitutes acceptance of the new pricing.

6. Data and Privacy

Our collection and use of personal data is governed by our Privacy Policy, which is incorporated into these Terms by reference.

6.1 Your Data

You retain ownership of all data you upload or generate through the Service ("Your Data"). You grant us a limited licence to process Your Data solely to provide the Service.

6.2 Data on Termination

Upon account termination, we will delete Your Data within 30 days, except where retention is required by law.

7. Intellectual Property

The Service, including all software, designs, trademarks, and content, is owned by RedandBlueequalsPurple and protected by intellectual property laws. These Terms do not grant you any ownership rights in the Service.

You grant us a non-exclusive licence to use feedback or suggestions you provide about the Service without any obligation to you.

8. Service Availability and SLA

We aim to provide a reliable Service but do not guarantee uninterrupted availability. We will use commercially reasonable efforts to provide at least [X]% monthly uptime for paid plans.

[SLA DETAILS TO BE ADDED BEFORE LAUNCH]

9. Limitation of Liability

[THIS SECTION MUST BE REVIEWED BY LEGAL COUNSEL FOR YOUR JURISDICTION BEFORE LAUNCH]

10. Indemnification

You agree to indemnify and hold harmless MacComply and its officers, directors, employees, and agents from any claims, damages, or expenses (including reasonable legal fees) arising from: (a) your use of the Service; (b) your violation of these Terms; (c) your violation of any third-party rights; or (d) your violation of any applicable law.

11. Termination

Either party may terminate these Terms at any time. We may suspend or terminate your access immediately if you breach these Terms or if we reasonably believe your use poses a security risk to the Service or other customers.

Upon termination, your right to use the Service ceases immediately. Sections 7, 9, 10, and 13 survive termination.

12. Modifications to Terms

We may modify these Terms at any time. We will provide at least 14 days notice of material changes by email or prominent notice within the Service. Continued use after the effective date constitutes acceptance of the modified Terms.

13. Governing Law and Disputes

These Terms are governed by the laws of [GOVERNING JURISDICTION — TO BE CONFIRMED BY LEGAL COUNSEL], without regard to conflict of law principles.

Any dispute arising from these Terms shall first be attempted to be resolved through good-faith negotiation. If unresolved within 30 days, disputes shall be submitted to the exclusive jurisdiction of the courts of [JURISDICTION].

14. General

• Entire Agreement: These Terms, together with the Privacy Policy, constitute the entire agreement between you and MacComply regarding the Service
• Severability: If any provision is found unenforceable, the remaining provisions remain in full force
• Waiver: Failure to enforce any right does not constitute a waiver of that right
• Assignment: You may not assign these Terms without our written consent. We may assign these Terms in connection with a merger or acquisition
• Force Majeure: Neither party is liable for delays caused by circumstances beyond their reasonable control

15. Contact